SAP IAM / IAG Consultant (Ref: 197899)

Established in 1955, our client delivers retail, distribution and marketing services across the Middle East, with particular expertise in beauty, fashion and gift sectors. Based in the United Arab Emirates, this organisation supports a diverse portfolio of commercial activities where strong operational platforms, dependable controls and secure information access are essential to performance. Its regional footprint creates a complex environment in which technology must enable growth while protecting business-critical systems.

The organisation combines sector knowledge with practical market reach, serving brand, retail and distribution needs across a varied commercial landscape. Its continued development depends on disciplined processes and technology capabilities that can support multiple functions, locations and stakeholder groups.

The SAP IAM / IAG Consultant will lead the practical delivery and ongoing improvement of identity and access capabilities across the SAP landscape. This role will translate business access needs into secure, controlled and auditable solutions, balancing operational efficiency with risk management and governance expectations.

Success will be measured by the reliability of access processes, the quality of role and authorisation design, and the organisation’s ability to identify and resolve access risks promptly. Working across technology, business and control functions, you will bring structure to provisioning, approvals, reviews and remediation while ensuring that SAP access remains aligned with changing responsibilities and business requirements.

The position requires a hands-on consultant who can investigate complex access matters, communicate clearly with varied stakeholders and improve the consistency of SAP security practices. Dubai-based, the role offers scope to influence access governance within a diversified regional retail and services environment.

• Design, configure and maintain SAP IAM and IAG processes across relevant SAP environments.
• Translate business responsibilities and operational requirements into effective roles, profiles and authorisation structures.
• Administer and improve user lifecycle processes covering access requests, approvals, provisioning, changes and de-provisioning.
• Assess segregation-of-duties conflicts, critical access and other control exposures, then coordinate appropriate remediation.
• Lead or support periodic user access reviews, role recertification and evidence preparation for governance and audit requirements.
• Investigate access incidents, identify root causes and implement sustainable corrective actions.
• Partner with business owners, process leads, IT teams and control stakeholders to resolve requirements and access issues.
• Monitor the effectiveness of access controls and recommend improvements to workflows, role design and governance practices.
• Maintain accurate documentation covering configurations, operating procedures, control decisions and support activities.
• Contribute to SAP security projects, enhancements, testing and controlled releases affecting identity and access.

• Practical experience delivering SAP Identity and Access Management or Identity Access Governance solutions.
• Strong knowledge of SAP user administration, roles, profiles, authorisations and access provisioning models.
• Working understanding of segregation of duties, privileged access, critical access and periodic access certification.
• Experience configuring, supporting or enhancing SAP access governance workflows and related control processes.
• Ability to analyse complex access requirements and convert them into clear, supportable security designs.
• Exposure to SAP security integrations, connected systems or identity lifecycle technologies would be valuable.
• Experience supporting audits, control testing, remediation tracking or access-risk reporting.
• Comfort working with business process owners, technical teams, auditors and senior stakeholders.
• Strong analytical capability, with a methodical approach to investigation, documentation and problem resolution.
• Clear written and verbal communication skills, including the ability to explain technical access matters to non-specialist audiences.

• A competitive package aligned with the scope and specialist nature of the SAP IAM / IAG position.
• Regional exposure through work supporting a diversified retail, distribution and marketing services operation.
• Meaningful ownership of access governance capabilities that directly influence security, audit readiness and operational continuity.
• Opportunities to work across SAP security, identity lifecycle management, risk controls and business process improvement.
• Professional growth through exposure to varied stakeholders, evolving access requirements and enterprise technology initiatives.
• A role based in Dubai within an established organisation with a long-standing presence in the United Arab Emirates.

This position is suited to an SAP security professional who combines technical depth with sound judgement and a strong understanding of business controls. Experience in IAM, IAG, SAP authorisations or access-risk management will be relevant, particularly where it includes hands-on configuration, stakeholder engagement and continuous improvement.

The successful candidate will be expected to work with discretion when handling access information, remain organised across competing priorities and communicate decisions with clarity. Candidates who can make governance practical without weakening control standards are encouraged to apply.