Head of Delivery (Ref: 196584)

We’re looking for an exceptional Head of Delivery to join a fast-growing, forward-thinking organisation where innovation is encouraged, collaboration is valued, and your impact will be felt from day one.

This is a senior leadership role where you’ll take ownership of delivering cutting-edge digital products to a growing client base, while shaping how delivery is done across the business.

As Head of Delivery, you will:

• Lead the end-to-end deployment of products and enhancements across multiple clients

• Manage and develop a team of deployment leads, ensuring successful outcomes across all programmes

• Act as a trusted partner to clients, overseeing delivery, managing expectations, and resolving issues

• Drive the planning, governance, and risk management of delivery across projects

• Work closely with Product, Engineering, and QA teams to ensure solutions meet client needs

• Oversee User Acceptance Testing (UAT) and ensure seamless product rollout

• Deliver change and adoption plans, including training and post-implementation support

• Identify opportunities for continuous improvement, enhancing service quality and operational efficiency

• A proven delivery leader with experience in digital/product deployments

• Comfortable operating in fast-paced, scaling environments

• An excellent communicator and stakeholder manager, able to build trust at all levels

• Client-focused, with a strong commitment to delivering value and outcomes

• A hands-on, solutions-driven leader who thrives under pressure

• Experienced in working across cross-functional teams (Product, Dev, QA, PMO)

• Confident navigating complex transformations and ambiguity