RMS Senior Business Analyst (Ref: 196995)

As an independent external partner, our client seeks to identify outstanding talent for this esteemed organization. This recruitment partner supports a prestigious GCC retailer with a robust presence in the Middle East, helping align strategic hires with business priorities, integrity, collaboration, and excellence at the core.

Our client seeks a Senior Business Analyst to spearhead the Omni-Channel transformation within the Retail Merchandising System landscape. This contract position in Dubai centers on delivering comprehensive requirements and practical end-to-end solutions in a fast-paced, multi-stakeholder setting.

Role overview

Title: RMS Senior Business Analyst

Location: Dubai, United Arab Emirates

Engagement: Contract

Reporting to: Programme Lead, Omni-Channel

Contact: harry.freeman@forsythbarnes.com

Impact and scope

Lead the collection, assessment, and validation of business needs, translating them into functional specs and actionable delivery plans to enable iterative solution delivery across RMS, xStore, and SAP S/4HANA domains.

• Facilitate workshops and discovery sessions with cross-functional teams to shape the RMS solution for the future.
• Convert business requirements into precise, testable specifications and success criteria for development squads.
• Partner with technical leads to map release trains and maintain alignment with programme milestones.
• Advocate for data integrity and governance within design, testing, and validation activities.
• Support agile delivery through backlog grooming, estimation, and sprint planning.
• Lead UAT coordination and cutover planning to ensure a seamless transition to RMS capabilities.

• Proven track record as a Business Analyst delivering end-to-end solutions in large-scale retail or merchandising platforms.
• Hands-on Oracle RMS experience, with familiarity with SAP S/4HANA and Oracle xStore preferred.
• Demonstrated ability to operate effectively in agile environments and manage stakeholder expectations.
• Exceptional communication and facilitation skills across technical and business audiences.
• Strong analytical mindset with the ability to translate complex business needs into actionable requirements.
• Experience within Omni-Channel transformation programmes is highly desirable.

• Market-competitive compensation aligned with GCC standards for senior business analysts.
• Flexible working arrangements where feasible, supporting work-life balance within a demanding programme.
• Exposure to high-impact transformation initiatives across Omni-Channel and RMS ecosystems.
• Opportunities for professional growth and industry-leading certifications.

This position sits within a high-visibility transformation programme that directly shapes how customers engage with Omni-Channel shopping in the region. Our client maintains a strong foothold in retail and luxury sectors across the Middle East.